Posted On


Фахівець/ фахівчиня зі зв’язків з громадськістю / Communication Officer

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Job Description

The communication officer provides administrative support to the communication unit and area offices. He/she helps implement communication strategies and projects and is responsible for drafting, editing and translating media releases and other communications material, monitoring media and campaign coverage.

Role and responsibilities

Generic responsibilities:

  • Ensure adherence with NRC policies, tools, handbooks and guidelines
  • Implement delegated communication function portfolio according to the plan of action
  • Prepare and develop status reports as required by management
  • Ensure proper filing of documents
  • Promote and share ideas for improvement of the support function
  • Contribute to the identification of specific protection risks and needs analyses
  • Contribute to designing of protection response to identified risks and needs.
  • Any other duties that will be assigned by the Communication Coordinator.

Specific responsibilities:

  • Provide support to programmes vis-a-vis developing and disseminating quality public information materials, translation and proofreading of booklets, brochures, leaflets, reports, infographics etc. as assigned, compliance with donors’ visibility requirements
  • Establish and maintain contact with the local and regional level media
  • Support the implementation of a social media strategy to align with NRC goals
  • Collaborate with other advocacy and communication staff in implementing communication and advocacy plan through mainstream and social media, public events, global website, drafting public information materials about NRC projects in Ukraine
  • Collect and draft material from the field for writing media and web stories profiling the humanitarian situation in the area operated
  • Maintain Country Programme’s presence on the archive photo and video platform
  • Respond to media requests by providing them with information about programmes’ activities, giving interviews/comments at a local level, when necessary
  • Provide liaison with local authorities (facilitating meetings arrangements, maintaining correspondence with them, drafting/translating reports, etc.)
  • Develop bilateral working relationships with communication staff in UN, INGOs at the local level
  • Provide consecutive interpretations from Ukrainian into English and vice versa during meetings with authorities
  • Be responsible for filing electronic and hard copies in line with the NRC filing system
  • Submit regular activity reports to NRC management


1. Professional competencies

Generic professional competencies:

  • Min 3 years of experience working as communication, public information and media specialist in a humanitarian/recovery context would be an advantage
  • Higher education in a relevant subject or equivalent field experience
  • Advanced knowledge of English
  • Proficient knowledge of Ukrainian and Russian languages
  • Pro-active approach and willingness to learn

2. Behavioral competencies:

  • Handling insecure environment
  • Planning and delivering results
  • Empowering and building trust
  • Communicating with impact and respect
  • Analysing
  • Working with people

We offer:

  • Type of contract: national employment contract by the end of 2022
  • Salary/benefits: According to NRC salary scale, terms and conditions.
  • Duty station: Dnipro, Ukraine.

To apply for this position please follow the link.

Please note that we will contact only shortlisted candidates.

NRC retains the discretion to cancel the recruitment.

NRC might review applications before advert deadline, therefore interested candidates are encouraged to apply early.